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50%
Mira Castillo

Customer Support Virtual Assistant

Support that sounds like a person.

Calm, fast customer replies and a help centre that prevents the next ticket.

Start a conversation

<2 hr

First reply

96%

CSAT

-31%

Ticket volume

My approach

Good support is mostly editing: fewer words, faster answers, kinder tone. I cover inboxes and chat, write the macros, and turn recurring questions into help articles so volume goes down instead of up.

Inbox & chat

Daily coverage with tone-matched macros.

Help centre

Articles written from your real ticket data.

Escalation flow

Clear rules for what reaches the team.

Support work

Help centre build

42 articles

Peak-season coverage

E-commerce

Macro library rewrite

SaaS

Refund policy flow

Retail

Our CSAT went up while our ticket count went down.

Head of CX

04 — Contact

Get support cover

Weekday cover, weekend cover, or peak-season only.

mira@meadowsupport.co

Mira CastilloCustomer Support Virtual Assistant

This is the real template design with sample content. After purchase you replace every word and image with your own.

StarterCustomer Support Virtual AssistantSoft Modern4 pages

Meadow

Virtual Assistant

Soft Modern: sage tones, gentle radius and calm hierarchy for support-focused VAs.

₱200 / $4

One-time price. Lifetime access to your editable copy.

Included pages (4)

  • Home
  • About
  • Work
  • Contact

Plus 2 free pages included with your purchase — optional extra pages you can add inside your editor.

Style

SageSageCalmGentleCustomer Support Virtual Assistant

What you can edit

Headlines, paragraphs, service lists, project details, contact information, colours and images — all from your account, with your changes saved to your private copy.

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Bea Santos

Executive Virtual Assistant

Quiet order behind busy founders.

Inbox, calendar and travel handled so the day starts already decided.

Get in touch

About

Eight years supporting founders and small leadership teams. I keep the operating rhythm — one weekly reset, one clear inbox, one calendar that reflects real priorities. No noise, no dashboards nobody reads.

8 yrs

Executive support

24 hr

Response window

4

Retained clients

Selected work

Founder inbox resetSaaS · 3 weeks0
Board meeting operationsFintech · ongoing1
Quarterly travel programmeConsultancy2
Team onboarding packAgency3

Inbox & calendar

Daily triage, drafted replies, protected focus blocks.

Travel & logistics

Itineraries, bookings and contingency plans in one document.

Weekly reporting

A single Monday brief covering what moved and what is waiting.

The first assistant who made me stop thinking about my calendar entirely.

Founder, SaaS

04 — Contact

Let's talk

Currently taking two new retainers for the coming quarter.

hello@beasantos.co

Bea SantosExecutive Virtual Assistant
Starter
Quiet Order Executive Virtual Assistant portfolio template preview — Minimalist Professional style

Executive Virtual Assistant · Minimalist Professional

Quiet Order

Minimalist Professional: generous white space, one strong typeface and only the words that matter.

₱200 / $44 pages
Preview template
Administrative Virtual Assistant · Available for engagements
Marco Villar

Professional profile

Dependable administration for corporate teams.

Structured support for departments that cannot afford a dropped detail.

Request CVBook a call

120+

Processes documented

6

Departments supported

99%

SLA adherence

Professional profile

I support corporate and professional-services teams with document control, scheduling and vendor coordination. Processes are written down, versioned and handed over cleanly — so the work survives holidays and handovers.

Document control

Templates, version history and approval routing.

Scheduling

Multi-timezone meetings, agendas and minutes.

Vendor coordination

Purchase requests, invoices and supplier follow-up.

Engagements

Policy library rebuild

Insurance

Quarterly audit support

Accounting firm

Supplier onboarding

Logistics

Executive committee minutes

Manufacturing

Reliable, precise and completely unflappable during audit season.

Operations Director

04 — Contact

Request availability

Available for part-time and full-time corporate engagements.

m.villar@workmail.com

Marco VillarAdministrative Virtual Assistant
Starter
Blue Standard Administrative Virtual Assistant portfolio template preview — Modern Corporate style

Administrative Virtual Assistant · Modern Corporate

Blue Standard

Modern Corporate: a structured split layout that reads as dependable to corporate hiring teams.

₱200 / $44 pages
Preview template

Ivy Delgado

Personal Virtual Assistant

HomeAboutWorkContact

Private support, quietly exceptional.

Discreet lifestyle and household management for principals and their families.

The service

A small, personal practice serving three principals at a time.

A small, personal practice serving three principals at a time. Reservations, household staff, gifting, travel and the hundred small arrangements that make a week feel effortless — arranged before they are asked for.

3

Principals at a time

12 yrs

Private service

NDA

Always signed

Recent arrangements

Ten-day private itinerary

Anniversary in Kyoto

Two cities, one month

Family relocation

80 recipients

Seasonal gifting programme

New property setup

Residence handover

Lifestyle management

Reservations, memberships, gifting and personal errands.

Household coordination

Staff schedules, contractors and seasonal maintenance.

Private travel

Door-to-door itineraries with discreet handling throughout.

Nothing is ever asked for twice. That is the whole review.

Private client

04 — Contact

Enquire

Introductions by referral, or a short written enquiry.

office@ivydelgado.com

Ivy DelgadoPersonal Virtual Assistant
Starter
Maison Personal Virtual Assistant portfolio template preview — Elegant Luxury style

Personal Virtual Assistant · Elegant Luxury

Maison

Elegant Luxury: gold detailing, wide margins and refined serif headlines for high-end private clients.

₱200 / $44 pages
Preview template